Thank you for purchasing with us! Here is some information about the delivery of your chandelier:
How Long Will It Take to Receive My Order?
The shipping time depends on the style of the chandelier as well as whether the product is in stock or not. If the product is in stock, we will ship the order within 3-5 business days. If the product is not in stock, then we will ship the order which can take on average from 4-6 weeks. Each order is different and custom-made and can take time to make. If there are any delays on your order, we will contact you as soon as possible.
If you are ordering a chandelier with a closing date in mind, please order the chandelier as soon as possible to ensure that the product arrives on time. If the chandelier comes earlier than expected, we can hold the item for you until the closing date.
How Are They Shipped?
Your order will arrive to you unassembled. In addition, the chandelier is wrapped in protective packaging and protective cushions in order to ensure that the product is safe from damaging. Since the chandeliers are large items, the order may arrive in two separate boxes. If when the order arrives you notice something missing or the chandelier is damaged, we will replace the missing parts free of charge.